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Reference Equality Act 2010 Essay Typer

Introduction

The Author-date (Harvard) system is comprised of 2 elements: in-text citation and a bibliography at the end of the document.In the text of an assignment ideas taken from other people are indicated by placing the author's surname and the date of publication in brackets, for example (Joyner, 2013).
The bibliography at the end of the document then lists the references in alphabetical order by author's surname.

The following guidance is based on rules set out in Pears, R. and Shields, G. (2013) Cite them right: the essential referencing guide. 10th edn.Basingstoke: Palgrave MacMillan.

The information on this page is available to download.

There is also a 15-minute audio-visual guide to the style.

Citations Within the Text

In- text citations with an author
The author's surname and the year of publication can be given in one of the forms shown below:

If the author's name occurs naturally in the sentence the year is given in brackets, for example:
In a recent study Chakraborti (2010) argued that.....

If, however, the name does not occur naturally in the sentence, both name and year are given in brackets, for example:
A recent study (Chakraborti, 2010) shows that...

When an author has published more than one cited document in the same year, these are distinguished by adding lower case letters (a,b,c etc) to the year for example:
Gunter (2010a) discussed the subject...

If there are two or three authors, the surnames of all authors should be given, for example:
Bartram and Monforte (2014) have proposed that...

If there are more than three authors use et al. in the text and the bibliography, for example:
Beck et al. (2008) conclude that...

Citations in the text without an author
If the item being cited does not have an author then it would be cited by title and date as shown below:
In the film Citizen Kane (1941) the main character...
The character of the Doctor (Remembrance of the Daleks, 1988) in this episode...

Page numbers
If possible you should give page number in the in-text citation, for example:
Cooke (2016, p.43) argues that…

Quotations

When quoting directly from another source you should always indicate the page number/s as well as the author and date, for example (Bell, 2010, p.250).

Short quotations: (less than 20 words) are usually part of the text and are enclosed by quotation marks, for example:

Bell (2010, p.250) warns that “You are plagiarizing if you copy someone else’s words and claim them as your own.”

For Long quotations: (more than 20-25 words), it is suggested that you should leave a line's space above and below the quote and indent it from the left; quotation marks are not necessary.

You are plagiarizing if you copy someone else’s words and claim them as your own and you cannot use other people’s data nor their ideas unless you provide adequate acknowledgement. (Bell, 2010, p.250)

Electronic books, in-text citations and page numbers
If an eBook looks like the print version and you have page numbers, reference following the rules for a printed book. Where page numbers are not available, for example on an eReader, give any indication you can about the place in the book your quote/reference comes from - for example the loc, or % or chapter. So you could say (Taylor, 2014, 58%) or (Whittaker, 2012, ch.4).

Bibliographies

The bibliography at the end of a document should be listed in alphabetical order according to author's surname.  If you have cited more than one item by the same author they should be listed chronologically (earliest first), and by letter (1996a 1996b) if more than one item has been published in the same year.
There is no need to divide the bibliography into types of resources; books, articles, web sites etc. are intermingled in the same list.
Titles of books, journals, newspapers, encyclopaedias etc. should be italicised and all journal titles should be written in full. For example:

Joyner, R.L. (2013) Writing the winning thesis or dissertation: a step-by-step guide. 3rd edn. London: Sage.
King, G. and Sen, M. (2013) ‘How social science research can improve teaching’, PS: Political science and Politics, 46(3), pp. 621-629.
Pears, R. and Shields, G. (2013) Cite them right: the essential referencing guide. 9th edn. Basingstoke: Palgrave MacMillan.
University of Leicester Student Development Service (no date) Avoiding Plagiarism. Available at: http://www2.le.ac.uk/offices/ld/resources/study/plagiarism-tutorial (Accessed: 14 January 2016)
Williams, R. B. (2011) 'Citation systems in the Biosciences', Journal of Documentation, 67(6), pp.995 - 1014.

Below we set out the rules for citing different kinds of resources in a bibliography.  The citation rules are taken from Pears, R. and Shields, G. (2013) Cite them right: the essential referencing guide. 9th edn. Basingstoke: Palgrave MacMillan.

Books and Monographs

With personal author(s):
Gill, S. (2012) Global crises and the crisis of global leadership. Cambridge: Cambridge University Press.

With editor as author:
Berne, R.M. and Levy, M.N. (eds.) (2000) Principles of physiology. 3rd edn. London: Mosby.

A chapter in a book:
Clements, B. (2010) ‘Realignment in the Centre: The Liberal Democrats’, in Allen, N. J. and Bartle, J. (eds.) Britain at the Polls 2010. London: Sage, pp. 63-88.

Electronic books
Where an eBook looks like the print version and you have all the information for a reference including publication details and page numbers, follow the rules for a print book.
If you have downloaded a book to an eReader, include the web address of your source and the date you downloaded it. For example:
Atwood, M. (1985) The Handmaid’s Tale. Available at: http://www.amazon.co.uk/kindle-ebooks (Downloaded: 17 July 2014).

Journal articles

An article with an author:
Goodwin, J. (2009) ‘Whatever happened to the young workers? Change and transformation in 40 years of work’, Journal of Education and Work, 22(5), pp. 417-431.

An article with no author:
Where an article (or indeed any document) is published by an organisation and no author is named, the organisation becomes the author. This is called a corporate author:

The Royal Marsden Hospital Bone-Marrow transplantation Team (1977) ‘Failure of syngeneic bone-marrow graft without preconditioning in post-hepatitis marrow aplasia’, Lancet, 2(8041), pp.742-744.

An article with no author and no corporate author
‘Coffee drinking and cancer of the pancreas’ (Editorial) (1981) British Medical Journal, 283(6292), p. 628.

Electronic articles
Where an electronic article looks like the print version and you have all the information for a reference including page numbers, follow the rules for a print article. 
Where the electronic article is in HTML and there are no page numbers, replace the page numbers with the web address of the article and the date you accessed it.  For example:

Springborn, M. (2015) 'Accounting for behavioral responses during a flu epidemic using home television viewing', BMC Infectious Diseases, 15(21).  Available at: http://www.biomedcentral.com/1471-2334/15/21 (Accessed: 23 January 2015)

Newspaper articles
Aldrick, P. (2014) ‘Employment hits record high but wages fail to keep pace’, The Times, 17 July, p. 2.

When no author is given, the title of the newspaper becomes the author:

  • In-text citation: A recent article (The Independent, 2014, p1)…
  • Bibliography: The Independent (2014) ‘Google Doodle honours Emmeline Pankhurst’, 15 July, p.1.

When referencing a section of a newspaper where page numbers may be the same as in the main part of the paper, mention the section.
The Guardian: Sport pages (2014) ‘Record £750m kit deal at Old Trafford’, 15 July, p.7.

When a news item is online only, the citation looks like this:
BBC News (2017) 'Costa Book of the Year: Sebastian Barry on second win', 31 January.  Available at: http://www.bbc.co.uk/news/entertainment-arts-38819943 (Accessed: 1 February 2017)

Web Sites

Web pages with an author:
Kimber, R. (2013) Richard Kimber’s Political Science Resources. Available at: http://www.politicsresources.net/ (Accessed: 28 May 2014).

Web pages with corporate authors:
Met Office (2014) A global perspective on the recent storms and floods in the UK. Available at: http://www.metoffice.gov.uk/research/news/2014/uk-storms-and-floods (Accessed: 10 May 2014).

When no author is identified, use the title of the web page. Example:

  • In-text citation: The museum shows the vast influence China has had on the rest of the world (Cultural China, 2014)...
  • Bibliography: Cultural China (2014) Available at: http://www.cultural-china.com/ (Accessed: 3 August 2014).

When no author is identified and the web site has no title, use the web address (URL).

Blog posts
Robinson, N. (2014) ‘Wanted: New president of Europe’, Newslog, 2 June. Available at: http://www.bbc.co.uk/news/uk-politics-27668142 (Accessed 3 June 2014).

Audio-visual materials

Film or DVD
The rules for a citation of a film or DVD are: Title of film (year of distribution) Directed by… [Film or DVD] Place of Distribution: distribution company.

Gravity (2013) Directed by Alfonso Cuarón [Film]. Burbank: Warner Bros. Pictures.

Philomena (2014) Directed by Stephen Frears [DVD]. London: Pathé Productions Ltd.

Television programme
The rules for television programmes are:
Title of programme (Year of broadcast) name of channel, day & month of broadcast.

Richard III: The king in the car park (2013) Channel 4, 4 February.

Episode of a TV series
The rules for episodes are:
‘Title of episode’ (Year of broadcast) Title of programme/series, Number of series, number of episode. Channel, day and month of broadcast.

‘The Day Simon Decided He Was Forlorn’ (2010) Grandma’s House. Series 1, episode 4. BBC Two, 30 August.

TV programme on DVD
Also include year of distribution, director and writer, date of first broadcast, place of distribution and distribution company.

Eskimo Day (2011) Directed by Piers Haggard. Written by Jack Rosenthal. First broadcast 1996 [DVD]. London: Acorn Media.

Video on YouTube
The rules for videos on YouTube are:
Name of the person/organisation posting the video (Year the video was posted) Title of video. Available at: web address (Accessed: date).

davidwilsonlibrary (2012) Understanding your reading list. Available at: https://www.youtube.com/watch?v=XUKMiKtVf-4&feature=youtu.be (Accessed: 29 January 2014).

Podcast
The rules for podcasts are:
Presenter (Year the site the podcast sits on was published or last updated) Title [Podcast]. Day and month of posted message. Available at: web address (Accessed: date).

Photographs
The rules for photos are:
Photographer (Year) Title of photograph [Photograph]. Place of publication: publisher

or

Photographer (Year) Title of photograph. Available at: URL (Accessed: day month year)

Exhibitions
The rules are as follows:
Title of Exhibition (Year) [Exhibition]. Venue, City. Date(s) of Exhibition.
Example:
Fearless Foxes (2016) [Exhibition]. New Walk Museum & Art Gallery, Leicester. 4 June - 11 September 2016.

To refer to a specific exhibition label or text panel, give the title of the label or panel in single speech marks, then 'in', then the full reference for the exhibition.

Lectures and notes

The rules for lectures are: Author/Speaker (Year) 'Title of communication' [Medium], Module code: Module title. Institution. Day month.

Dunn, A. (2013) 'Finding information the easy way' [Lecture to BAMS Year 3], MN3101: Dissertation. University of Leicester, 1 October.

The rules for lecture notes are: Author/Tutor (Year) ‘Title of item’. Module code: module title. Available at: web address of Blackboard (Accessed: day month year).

Conferences

Conference Paper:
Rules: Author of Paper (Year of publication) ‘Title of paper’, Title of conference. Location and date of conference. Place of publication: Publisher, pages.

Paris, C.M., Lee, W. and Seery, P. (2010) ‘The Role of Social Media in Promoting Special Events: Acceptance of Facebook Events’, Information and Communication Technologies in Tourism. Lugano, Switzerland, 10-12 February. Vienna: Springer, pp. 531-542.

Full conference proceedings:
Gretzel, U., Law, R. and Fuchs, M. (eds.), (2010) Information and Communication Technologies in Tourism. Lugano, Switzerland, 10-12 February. Vienna: Springer.

Twitter
Thorpe, I. (2014) 12 July. Available at https://twitter.com/IanThorpe (Accessed 14 July 2014).

Theses

Print: Steele, H. (2012) The experience of women in Vienna 1943-1948.  Unpublished PhD thesis. Swansea University.

Electronic: Lee, M.H. (2015) Lone no more: the social ethical consumer. PhD thesis. University of Leicester.  Available at: https://lra.le.ac.uk/handle/2381/31988 (Accessed: 30 April 2015)

Official and Legal

The School of Law follows the OSCOLA referencing style, however other departments may cite legal materials following the Harvard referencing style.

In-text citations for legal materials
When writing about legislation, either use the short title (in italics) if it occurs naturally in the sentence, or cite the short title (in italics) in brackets at the end of the sentence e.g. (Equality Act 2010).  If you pinpointing to a section or regulation, then add the abbreviation s. or r. followed by the number e.g. Equality Act 2010, s. 5
When writing about case law, use the case name (in 'one inverted comma') and the date (in brackets) e.g. 'Seldon v Clarkson Wright & Jakes' (2012).  If pinpointing to a page or paragraph in the law report, then add the abbreviation p. or para. followed by the number e.g. 'Seldon v Clarkson Wright & Jakes' (2012, para. 21).

Bibliography: in the following examples we alternate between print and online legal and official documents.

Statute or Act:.
Equality Act 2010, c. 15. London: The Stationery Office.

Statutory Instrument:
Equality Act 2010 (Commencement No. 1) Order 2010 (SI 2010/1736). Available at: http://uk.practicallaw.com/uklegislation/uksi/2010/1736/contents (Accessed: 6 May 2014).

Case or Law Report:
'Seldon v Clarkson Wright & Jakes' (2012) UKSC, 16.

Parliamentary papers
Parliament. House of Lords (2008) The European Union and Russia. (HL 2007-2008 (98)). Available at: https://www.publications.parliament.uk/pa/ld200708/ldselect/ldeucom/98/98.pdf (Accessed: 28 May 2017).

Bill:
Equality Bill (2009).Parliament. House of Commons Bill no. 85. London: The Stationery Office.

Parliamentary Debates (Hansard):
Blair, A. (2001) 'International Terrorism and Attacks in the USA', Hansard: House of Commons debates, 14 September, 372, c.606. Available at: http://www.publications.parliament.uk/pa/cm200102/cmhansrd/vo010914/debindx/10914-x.htm (Accessed: 14 July 2017).

Government (Green, White & Command) Papers:
Government Equalities Office (2008) Framework for a fairer future - the Equality Bill (Cm 7431). London: The Stationery Office.

Law Commission Reports:
Law Commission (2006) Murder, manslaughter and infanticide. (Law Com No 304, HC 30) Available at: http://lawcommission.justice.gov.uk/docs/lc304_Murder_Manslaughter_and_Infanticide_Report.pdf (Accessed: 8 September 2016).

Leaflets and Pamphlets

Leaflets
The rules are: Author (Date if available) Title [Leaflet obtained and place], Date obtained.  Include as much information as possible.
Example: David Wilson Library (no date) readinglists@Leicester: introducing a new way to create and manage your reading lists. [Leaflet obtained in David Wilson Library], 29 April 2014.

Pamphlets
Follow the rules for print books.

Manuscripts and Ancient Texts

Manuscripts
The rules are: Author (Year) Title, day and month if available. Name of collection and reference number, Location of archive in which the manuscript can be found.
Where the author is not known use the following rules: Title (Year if known) Name of collection and reference number, Location of archive in which the manuscript can be found.

Ancient texts (printed)
Reference the edition you have read:
Virgil (2008) The Aeneid. Translated by R. Fagles. Introduction by B. Knox.  London: Penguin Books

Personal communications

Includes conversations, letters, emails and texts: the rules are:

Sender/speaker (Year) Medium and receiver, Day and month

Example: Nockels, K.H. (2015) Skype conversation with Sarah Whittaker, 29 April.

Secondary referencing

Secondary referencing is when you refer to a source that has been mentioned in a document you have read. You should try to access the original source and reference that but, if that is not possible, do one of the following in the in-text citation:

Hanes (2009, quoted in Donohue, 2015, p.12) promotes the idea that...

Cottam (2012, cited in Donohue, 2015) rejects the hypothesis that...

In your bibliography you would only cite Donohue as you have not read Hanes' and Cottam's works.

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Managing Diversity-Tesco Culture

      In today’s era the organizations are facing lots of troubles and internal issues and it is enabling them to focus upon new strategies so that they can get rid of internal issues and all the organizational challenges. Out of all the problems and issues the major one is the diversity and wide range of employees. Due to globalization the organizations are hiring the most competent employees, which belong to various races, gender, regions, etc. It is allowing business entities to ensure their sustainability at the global level, but it is giving birth to different kind of problem and managing the diversity has become one of the major challenges for the organizations. It is to acknowledge that the management of the diversity related issues is required at very large scale else it can tumble down the organizational culture and most importantly the brand value and reputation of the organization could be suppressed (Brislin 2008). Inequality among the employees, whether it is related to providing equally pay opportunities or related to growth opportunities, etc. vast differences could be experienced on the ground of gender, race, cast, region, etc. At the same juncture, it is essential to mention that through inequality issues the stress within the business entities remains very high and it minimizes the motivational level as well. There are very serious consequences of the mismanagement of the diversity related aspects and it has direct relevance with the productivity of the employees and the company both. It is recommendable that the organization should focus on different strategies that can subsidize the level of diversity and discrimination within the organization (Buch and Wetzel, 2001).

Tesco is a large organization and they are working all across the globe so it is quite obvious for them that they sent their employees at different locations for the learning purpose and they employee integration is also very common in the organizational working environment of Tesco. But this kind of integration and knowledge management arrangement, it's become tough to handle the level of discrimination which take place at the lower level and sometime middle level managers also show their familiarity with the sick attitude (Busch, 1989). Tesco has to foster such kind of management practices that will allow them to create the pleasant working environment and diversity could be managed properly. Tesco can work in two ways, either they can implement the legal policies or they can rely upon the formulation of strategies. In both the cases the concept of inequality regimes given by Joan Acker could be helpful for cited organization.

The major factor that can enable an organization to get over the mentioned challenging aspect is suggested by the Joan Acker’s. The concept recommended by the cited author is immensely beneficial with respect to handle the discriminatory issues and implementing the equality policies. Most studies conducted on the discriminatory behavior suggest towards the eradication of difference on the ground of gender, race, region, etc. But they missed out the fundamental conceptual knowledge transfer that could be treated as limitation of those studies. In the concept of inequality regimes the major concentration has been paid on to the fact that the inequality is a part of organization and it lies within in every area or department or activity (Chung, Fam and Holdsworth, 2009). In the study of inequality regimes the author has focused on the fact that organizations are supposed to lay down emphasize on the distribution of work in proper.

According to them it is a very common scenario within the companies that on the gender or racism basis the decision making related to the distribution of work comes into existence. It is one of the major reasons that weaken down the strategy related to the strategy implementation process of diversity management. The Acker has suggested that it is a responsibility of the company that the competency identification must play an important role while assigning any duty to any individual. It can help on the ground of generating better results or outcomes and most importantly the employee satisfaction can also take place. On the gender basis, it has been that men have more power than women employees and they were not allowed to contribute in the decision making process (Cook, 1998). Organizations are supposed to come out of such kind of attitude and there is requirement of providing equal opportunities to the people working within the organization. In his study of inequality regimes the author has mentioned various kinds of management practices that indicate towards the inequality within the organization. So the companies can learn from such kind of instances and try to avoid such kinds of business practices.

The example of gender discrimination has been seen into the Swedish banks and it was completely unacceptable by banks that females took the lead and contribute in the organizational success. Thus, it is a first lesson which assists organization very strategic manner. It can assist organizations to implement the inequality eradication strategies and transforming results could be generated. The power should be transferred into the right manner so that the right kind of employees gets the privilege of power and decision making freedom. Likewise the characteristics of inequality are different and it should be dealt in a proper manner (Hall and Hall, 1990). According to Acker the change could be introduced within the company, but it demands a high level of efforts and commitment from the higher authorities. The major factor that could be treated as a success factor for bringing the change is the proper communication. In the study of inequality regimes the major expediency has been given to the level of communication. According to author if communication is not proper then it is impossible to bring any kind of change and most important every effort ad strategy implementation will be failed. Thus the creation of communication has been taken into special consideration. Through proper communication, the need of equality could be promoted and the people who indulge into the discriminatory behavior can get away from such practices (Wadham et al. 2012). Through communication, the people who experienced the discrimination or inequality could be informed about their rights and legal options which they can choose in case of discriminatory behavior within the organization. Another advantage of communication that has been mentioned by author is that it provides a high level of comfort level employees and the level of misunderstandings could be minimized. The people can work on one platform and by interacting with each another the employees can share their emotions and viewpoints.

Another way in which the model or concept of inequality regimes could be helpful is that it has direct relevance to the implementation of proper legal rules and regulations within the organization. There are two ways in which an organization can deal with mentioned problem; one is the formulation of policy and other one is designing the favorable strategies. The combination of these two practices can create some fruitful results for the business entities. It is to acknowledge that the policies of organizations could be revolved around the Equality Act, 2010 (Auch and Smyth, 2010). It is one of the most prevalent acts which enable an organization to get rid of mentioned challenges and most importantly the clauses of this act are most suitable to create a sense of fear among those organizations that practices inequality and discrimination. The significant aspects of equality acts are that it helps on the ground of minimizing the impact of discrimination. The organization can make effective use of Acker’s suggestions in both the strategy, designing and policy formulation process. The Equality Act, 2010 must be introduced within the company and all the acts are required to be followed in a stringent way. It is to acknowledge that there are various benefits of these policies and strategies that could be availed by any organization. These benefits generally used as a turnaround factor for the companies and helps in managing the diversity (Kirton and Greene, 2010). Tesco is enormous organization so they need to adopt the legal formalities and need to disseminate them at various hierarchical levels. The law which has been designed by the government or local incumbencies should be available in the internal policies of the Tesco as well. The equal employment opportunities act states that every individual associated with the company has right to grow with the organization. There should not be any kind of evidence related to inequality or discriminatory behavior. Being an employer Tesco is responsible for the growth and development of all the employees depend upon their capabilities and potential rather than race, gender or region. Thus, in this way equality act, 2010 can show its expediency in dealing with the monstrous challenges faced by the employees (Kirton and Greene, 2010). There are certain benefits that could be derived by Tesco if they get success in implementing the strategy or policy effectively. The explanation of these benefits is given below:

Better organizational culture: the major benefit that could be availed by cited organization is that they can definitely provide the better organizational culture to its employees. The harmonious relationship among the employees and employer could be created if the organizational culture is good. It is to acknowledge that the major benefit is related to the creation of group behavior or team culture with the organization. Through team culture the Tesco can accomplish their objective and competitive advantage could be gained very easy. Thus, it is most significant benefit of managing the diversity (Acker, J. 2006).

Brand reputation: Other than the eradication of differences the organization can get the advantage of high level of brand reputation among the job seekers and existing employees of the company. Tesco is supposed to outrun their competitors in every situation and for the same purpose the removal of discrimination and inequality is required. The mentioned entity can gain the confidence of employees, which further lead towards the creation of brand reputation.

Employee motivation: It is well said that employee motivation can be improved if an organization is provided them secure working environment. It is acknowledged that through removing the inequality the level of job security could be increased at very large scale (Wadham et al. 2012). Through providing the equal growth opportunities the level of fear among the employees could be minimized and it leads towards the highest level of employee motivation. At the same juncture the Tesco can experience the employee retention as well. It is another benefit that can show its expediency within the business entity. If job security is there along with the tension free working environment, then employees won’t leave the organization and stay associated for the longer period of time. It is something which is highly beneficial for the continuity of operations for the longer period of time.

The list of benefits includes the improvement in productivity as well. If all the above mentioned aspects have proper alignment with each other then it automatically contributes into the better performance of employees. All the employees work at same platform and focus on fostering the innovation and creativity rather than focusing upon the unethical business practices. At last the communication is something that can’t be neglected from the list of benefits of proper policy or strategy implementation process in the management of diversity. Without communication none of the organization can convey the message about their ethical values among the employees (Auch and Smyth, 2010). The communication is something that helps in making people familiar with the values of higher authorities and floating them at various hierarchical levels. High level of interaction always required when the company works at a global or international level. Therefore, these are major benefits that could be faced by Tesco in the long run and they can get the leading edge on their competitors as well.

With the help of above study it can be concluded very articulately that the concept of inequality regime has a high level of learning’s for the organization and the principles given by Acker could be useful in implementing the change with the perspective of managing the diversity (Chung, Fam and Holdsworth, 2009). Tesco needs to adopt the concept of inequality regime just for improving the brand image among the employees and job seekers.

 

References

Auch, F. and Smyth, H., 2010. The cultural heterogeny of project firms and project teams. International Journal of Managing Projects in Business. 3(3). pp.443–461.

Brislin, R., 2008. Working with Cultural Differences: Dealing Effectively with Diversity in the Workplace. Greenwood Publishing Group.

Buch, K. and Wetzel, D., 2001. Analyzing and realigning organizational culture. Leadership & Organization Development Journal. 22(1). pp.40–44.

Busch, M., 1989. Organizational Strategy for Successful People Management. American Journal of Business. 4(1). pp.7 –10.

Chung, K., Fam, K. and Holdsworth,  D., 2009. Impact of cultural values on young consumers' choice of international tertiary education. Asia-Pacific Journal of Business Administration. 1(1). pp.54–62.

Cook, J., 1998. Morality and cultural differences. Oxford University Press.

Hall, E. and Hall M., 1990. Understanding Cultural differences. Intellectual press.

Wadham, J. et al. 2012. Blackstone's Guide to the Equality Act 2010. 2nd ed. Oxford University Press

Acker, J. 2006. Class Questions: Feminist Answers. Rowman & Littlefield.

Kirton, G. and Greene, M. A. 2010. 3rd ed. The Dynamics of Managing Diversity. Routledge.

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